At Alwasila Rent a Car L.L.C. – Hertz International Franchisee, we are committed to protecting your personal data by implementing effective technical and administrative measures to ensure its security.
These measures include conducting regular audits—both internal and external—as well as training our employees and partners on privacy principles. We also provide regular reports to management committees responsible for data protection and regulatory compliance.
Our goal is to prevent any unauthorized access to or misuse of your information. We are dedicated to maintaining the confidentiality of the personal data we collect and will not share or disclose it unless required by law or pursuant to a legal request.
In cases where data is collected in an aggregated and non-identifiable format, it will be used solely for analytical or research purposes, in accordance with the Personal Data Protection Law regulations of the Kingdom of Saudi Arabia.
Consent to Collect Personal Data
As per the Saudi Personal Data Protection Law (PDPL), we are required to inform you about the collection and processing of your personal data. Please review the following information carefully before making a reservation. If you make a reservation, you hereby confirm that you have read and understood the information provided below and consent to the collection of your personal data as described below:
1. Purpose of Data Collection:
Your personal data will be collected for the following purposes: to provide and enhance our services, to process transactions, and to communicate promotional offers.
2. Personal Data to Be Collected:
We will collect the following types of personal data from you:
– Full Name, ID No. or Passport No. or Visa No., Date of Birth, Driver License details
– Phone Number
– Email Address
– Residential Address
– Country of Residence, Country of Nationality
3. The Entity Collecting the Data:
The personal data will be collected and processed by:
Alwasila Rent a Car L.L.C. – Hertz International Franchisee
Contact Information: Email: privacy@hertz.com.sa, Phone: +966-12-6040339.
4. Recipients of Your Data:
Your data may be shared with:
– Saudi Government bodies as required by law.
– Hertz International: Information limited to Name, email and home country for the purpose of customer satisfaction surveys.
– Marketing service providers: Information limited to Name, email and mobile number for marketing purposes.
5. Data Retention Period:
Your personal data will be retained for the duration of your account with us, or as long as necessary to fulfill the purpose of data collection, in compliance with legal and regulatory requirements. After this period, your data will be securely deleted or anonymized unless otherwise required by law.
6. Your Rights:
You have the right to access, correct, delete, or object to the processing of your personal data at any time. If you wish to exercise any of these rights, please contact us at email: privacy@hertz.com.sa
7. Legal Basis for Data Collection:
We collect your data based on the following legal grounds:
- Your explicit consent, which is required to process your data for services such as account registration and transaction processing.
- Contractual necessity to provide the financial services you have requested.
- Compliance with applicable laws and regulations governing institutions in Saudi Arabia.
8. Impact on Privacy:
The collection and processing of your data may affect your privacy in the following ways:
- Data Sharing: Your data may be shared with third-party service providers, which may increase the risk of unauthorized access if those providers do not comply with strict data protection measures.
- Automated Processing: Your transaction history and financial information may be used to offer personalized financial services or recommendations, including automated credit scoring or loan eligibility assessments.
- Data Retention: Although we implement strict data security measures, retaining your personal and financial data over time may increase the risk of potential data breaches or unauthorized access.
- Regulatory Sharing: As part of financial regulations, your data may be shared with government authorities, which could potentially impact your privacy by disclosing sensitive financial information.